Help center

School setup → Help

Checking school access…

School

Contacts and urgent pickup

School contacts

Office phone

US number, 10 digits.

Office email

Office hours

After-hours / emergency phone

Optional. Shown to staff and parents after office hours.

District help line

Optional.

Account recovery officerTechnical escalation owner

Both officers need current permission at this school before the help center can be published.

What parents should do for a same-day pickup change

Up to 1,000 characters. Shown at the top of the parent Help screen.

Label	Address	Actions

No links yet.

Link label

Address

Secure addresses only (they start with https). Up to 8 links.

Order is the order parents and staff see. Up to 40 articles. Edits create a draft change; the published version stays live until the next publish.

Article	Audience	State	Actions

Item	Published now	In this draft